Encountering issues while setting up your custom domain on Divsly can be frustrating. This guide provides a step-by-step approach to troubleshoot and resolve common problems with your custom domain setup.
Steps to Resolve Custom Domain Setup Issues:
- Verify DNS Setup:
- Ensure that your DNS settings are correctly configured.
- Log in to your domain provider (e.g., GoDaddy) and check the DNS records.
- Make sure the CNAME or A record points to Divsly as specified in the setup guide .
- Check for Spelling Errors:
- Double-check the domain and subdomain names entered in Divsly for any typos.
- Verify that the domain name matches exactly with the one registered with your domain provider.
- Confirm Domain Status:
- Ensure that your domain is active and not expired.
- Check with your domain provider to confirm the domain's status and resolve any issues.
- Wait for DNS Propagation:
- DNS changes can take some time to propagate. Allow up to 48 hours for the DNS settings to update globally.
- Clear Cache and Cookies:
- Clear your browser’s cache and cookies to ensure you’re not viewing outdated information.
- Consult Divsly Support:
- If you’ve verified all the above steps and still encounter issues, contact Divsly support for assistance.
- Provide details of the steps you’ve taken and any error messages received.
Conclusion:
By following these troubleshooting steps, you can identify and resolve common issues with your custom domain setup in Divsly. Ensuring correct DNS configuration, checking for spelling errors, and consulting support when necessary will help you get your custom domain up and running smoothly.
